Kitabisa.com is Indonesia's most popular fundraising and donation platform for social causes. Since 2013 we've facilitated more than 145.000 campaigns, collecting more than IDR 955bio donations from > 2,8mio community of #orangbaik.
We are looking for a passionate and skilled individual to join our team as a Trust and Safety Officer.
- Work closely with internal or external parties to research, define and create acceptable policies to mitigate risk and maintain company safety.
- Identify trends, analyze behavior patterns, refine insights, and create rules to manage risk and detect fraud scam attempts.
- Manage complicated cross-functional problems or cases.
- Define and track metrics to support the employee in keeping our platform safe.
- Drive awareness and understanding of our company policies.
- Assist in the continued development and improvement within the Operations department.
- Site visit if required.