Operation Strategist

Jakarta Selatan·Jakarta·IndonesiaOperation

This Job Position already closed.

Job Type
:  Full Time
Job Industry
:  Consulting (IT, Science, Engineering and Technical)
Job Function
:  General Business
:  Senior Staff/ Supervisor / Coordinator / Team Leader
:  IDR 8.000.000 - 12.000.000
:  Bachelor Degree - S1

Are you looking for an opportunity to work in rapidly growing startup that does meaningful work? If so, come join us at Kitabisa.com ! Indonesia's most popular fundraising and donation platform for social causes. Since 2013 we've facilitated more than 7.000 campaigns, collecting IDR 180bio donations from >500k community of #orangbaik.

We are looking for people who love challenges, hungry to learn new things but most importantly want to provide great customer experience for our users. 


  • Supervised the operations flow and process to ensure everything are working effectively at its best. 

  • Review operations process and company policies to help enhance workflow and develop a stronger and scale-able operations

  • Liaising with other department to deliver additional customer operations-related requirements to be incorporated into the product development.

  • Communicate and track the progress to support the effective function of each flow and process. 

  • Collaborate across departments to enable operations solutions. 

  • Propose new ideas to enable operations efficiency 

  • Run ad hoc projects 



  • Candidate must possess at least Bachelor's Degree in preferably Business Studies/Administration/Management or equivalent.

  • At least 3 to 5 years of working experience in the related field is required for this position.

  • Required Skill(s): business and operation process, communication, strategic thinking, analytical, project management.

  • AIA Insurance
  • BPJS Kesehatan & Ketenagakerjaan
  • Free Breakfast & Fruits everyday
  • Allowance for training, workshops, conferences & anything to keep you leveling up
Skills Requirements
BusinessOperations ProcessOperationsOperation Flow